Frequently Asked Questions | Torchmark Tools
Common questions about Torchmark: manufacturer details, MOQ, lead time, samples, OEM/private-label, quality control and shipping for HVAC and plumbing hand tools.
Frequently Asked Questions
Torchmark is a Ningbo, Zhejiang–based manufacturer of HVAC and plumbing hand tools, serving distributors, importers and brands worldwide. Below are the questions buyers ask most.
Company & Manufacturing
Are you a manufacturer or a trading company?
We are a manufacturer based in Ningbo, China, with in-house tooling and production for our HVAC and plumbing hand-tool range.
Can we visit the factory?
Yes, by appointment. A virtual tour can also be arranged before a visit.
Orders & Customization
What is your minimum order quantity?
MOQ depends on the product and customization; tell us the SKU mix and we confirm the minimum.
Do you support OEM, ODM and private label?
Yes. We support OEM, ODM and private-label with custom printing and packaging. See our OEM & ODM page.
Can we start with a sample or trial order?
Yes. We support sample and trial orders before volume commitment.
Quality & Shipping
How do you control quality?
We run incoming inspection, in-process checks and final testing per lot, with records available on request. See our Quality Control page.
What certifications can you provide?
We align documentation to your market (CE for the EU, UL for North America, others on request). See our Certifications page.
What are your typical lead times and shipping terms?
Lead time depends on product and order size; tell us your SKU mix and we quote a firm date. We ship from Ningbo Port and can work with your forwarder or ours.

